Available for select engagements · Remote Worldwide

Building AI systems, scalable SaaS platforms& cloud infrastructure businesses depend on.

I’m Uzma Shaheen Saif — a Lead AI Engineer & Technical Architect. I design production LLM applications, automate the systems that run businesses, and operate the infrastructure underneath — from the first line of code to five-nines uptime.

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AI EngineeringAI AutomationFull-StackDevOpsCloud InfrastructureCRM AutomationSaaS DevelopmentEnterprise SoftwareTechnical ConsultingAI EngineeringAI AutomationFull-StackDevOpsCloud InfrastructureCRM AutomationSaaS DevelopmentEnterprise SoftwareTechnical Consulting

Trusted expertise

AI • DevOps • SaaS • Cloud • Automation

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About

I turn operational chaos into systems that scale.

Most businesses don’t fail for lack of ideas — they stall under the weight of manual work, disconnected tools, and infrastructure nobody fully owns. That’s the problem I’ve spent over a decade solving.

I build AI systems and SaaS products end to end— then run the cloud infrastructure that keeps them fast and available. I’ve taken a multi-tenant platform from zero to 1,500+ paying customers and ~$20K in monthly recurring revenue, shipped 30+ platforms, and operate 30+ production services on infrastructure I architect myself.

The result for the teams I work with is simple: fewer moving parts, less busywork, and software that holds up when it matters. AI that does real work, automation that never drops a lead, and infrastructure that just stays up.

What I’m known for

  • ProblemManual ops, siloed CRMs, fragile infrastructure.
  • SolutionAI automation + full-stack products + owned infrastructure.
  • ImpactScaled revenue, reclaimed hours, uptime you can trust.

Lead AI engineer & technical architect — embedded with your team, accountable for outcomes.

Core Services

One engineer, the entire stack — from model to metal.

Most teams stitch together separate specialists for AI, product, and infrastructure. I deliver all three as one accountable owner, so nothing gets lost in the handoff.

AI Engineering

Production LLM applications and autonomous agents that plug into real business systems — not demos, but revenue-grade software.

  • Claude
  • OpenAI
  • MCP
  • AI Agents
  • RAG
  • Prompt Engineering
  • Automation

Full-Stack Development

End-to-end product engineering — type-safe, fast, and maintainable — from database schema to the last pixel of the UI.

  • React
  • Next.js
  • Node.js
  • Python
  • Laravel
  • TypeScript

DevOps & SRE

Self-healing infrastructure with CI/CD, observability, and hardened security — so your platform stays up while you sleep.

  • Docker
  • Kubernetes
  • Terraform
  • CI/CD
  • Linux
  • Proxmox
  • Nginx
  • Monitoring

Cloud Infrastructure

Architecture that scales with demand and cost with reason — multi-cloud, network-hardened, and built to survive traffic spikes.

  • AWS
  • Azure
  • Google Cloud
  • Hetzner
  • Networking
  • Scaling
  • Security

CRM & Workflow Automation

Marketing, sales, and service unified into one automated engine that captures every lead and never drops a follow-up.

  • HubSpot
  • Salesforce
  • GoHighLevel
  • n8n
  • Zapier
  • Make
  • Lead Automation

Technical Consulting

Not sure which of these you need?

Start with a consultation. We’ll scope the problem, the outcome, and the fastest path to shipping it.

Book a Consultation
End-to-End Engineering

Engineering complete digital ecosystems.

I don’t just write code — I design, build, deploy, automate, monitor, and scale the whole system. AI, cloud infrastructure, DevOps, and modern web working as one, so a client’s vision becomes enterprise-grade software that runs itself.

Engineering Control Center

Live orchestration

Operational
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Uptime
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Services
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Containers
  • Client Vision
  • System Architecture
  • React / Next.js Frontend
  • Node.js & Python APIs
  • Claude & OpenAI
  • AI Agents
  • Automation · n8n · Make · Zapier
  • CRM · HubSpot · Salesforce · GHL
  • Cloud · AWS · Azure · GCP
  • Docker & Kubernetes
  • Monitoring & Analytics
  • Business Growth

Deployment activity

Deployed api-gateway · v2.4.1

✓

AI Engineering

LLM apps, agents, MCP & RAG in production.

DevOps

CI/CD, containers, and self-healing systems.

Cloud Infrastructure

Multi-cloud, IaC, high availability.

Automation

n8n, Make & Zapier orchestration.

CRM Systems

HubSpot, Salesforce & GoHighLevel.

Enterprise Software

Secure, scalable multi-tenant platforms.

Real-Time Analytics

Executive dashboards & live metrics.

Security

SSO, hardening & vulnerability research.

Selected Work

Types of Projects I have worked on.

A selection of products I've designed and shipped end to end — from AI SaaS to mobile apps. Previews are illustrative; full case studies and live demos on request.

AI SaaS

AI Voice SaaS

Multi-tenant AI Voice Platform

Answers, qualifies, and routes calls autonomously — scaled to 1,500+ subscriptions and ~$20K MRR.

  • Claude
  • Node.js
  • WebRTC
  • Proxmox
AI

ATS CV-Tailoring Platform

LLM Product

Restructures and tailors a CV to any job description while preserving truthful history.

  • Claude
  • Next.js
  • TypeScript
  • RAG
Automation

CRM Automation Engine

RevOps · Automation

Event-driven workflows across HubSpot, Salesforce & GoHighLevel with real-time sync.

  • HubSpot
  • Salesforce
  • n8n
  • Webhooks
Web

Multi-Vendor Marketplace

Full-Stack Platform

Storefront, admin console, and REST API for a large marketplace, shipped at scale.

  • Node.js
  • React
  • MySQL
  • REST APIs
Data

Executive Dashboards

Data · Business Intelligence

Real-time pipeline, revenue, and capacity dashboards wired to CRM and internal systems.

  • React
  • Node.js
  • Auth0
  • Webhooks
Mobile

Cross-Platform Mobile Apps

iOS & Android

React Native apps shipped to production for a remote product team, at scale.

  • React Native
  • Expo
  • iOS
  • Android
Start your project
Technology

A deep, battle-tested stack.

Ten categories, one operator. The tools I reach for to build, ship, secure, and scale.

Languages

  • Python
  • TypeScript
  • JavaScript
  • PHP
  • C++

Frameworks

  • React
  • Next.js
  • Node.js
  • Laravel
  • React Native
  • Expo
  • Prisma

Cloud

  • AWS
  • Azure
  • Google Cloud
  • Hetzner

Databases

  • PostgreSQL
  • MySQL
  • MongoDB
  • Redis
  • Elasticsearch

DevOps

  • Docker
  • Kubernetes
  • Helm
  • Terraform
  • CI/CD
  • Nginx

Infrastructure

  • Proxmox
  • LXC
  • VMware vSphere
  • Linux
  • Windows Server

AI

  • Claude
  • OpenAI
  • MCP
  • AI Agents
  • RAG
  • Prompt Engineering

Networking

  • Juniper
  • Routing & Switching
  • VoIP
  • WebRTC
  • Twilio

Security

  • Network Security
  • Penetration Testing
  • SSO / Auth0
  • Hardening

Automation

  • n8n
  • Make
  • Zapier
  • Webhooks
  • iPaaS
Experience

15+ years of shipping — and owning the outcome.

From IT operations to AI engineering leadership — over a decade of building systems businesses rely on.

Lead AI Engineer & Technical Architect

2025 — Present

Global Remote

  • Designed and delivered 30+ production-grade AI and full-stack platforms using Node.js, React/Next.js, TypeScript, Python, PHP/Laravel, and modern cloud infrastructure.
  • Architected and scaled a multi-tenant AI Voice SaaS to 1,500+ paying subscribers (~$20K MRR) with subscription billing, tenant isolation, analytics, and custom admin dashboards.
  • Built AI-powered products using Claude, OpenAI, and Mistral models, including conversational assistants, ATS resume optimization, MCP integrations, and workflow automation with n8n, Make, and Zapier.
  • Designed enterprise CRM and client onboarding systems integrating HubSpot, GoHighLevel, Auth0, MySQL, and real-time webhook synchronization.
  • Managed production infrastructure across 40+ LXC containers on Proxmox and Hetzner, implementing CI/CD, monitoring, backups, reverse proxies, SSL automation, and security hardening.
  • Automated operational workflows, reporting, and monitoring with Python and Node.js, improving deployment efficiency, reliability, and scalability.
  • Led technical architecture, mentored engineering teams, and delivered AI solutions for clients across Europe and North America.

Senior Software Engineer & Team Lead

2019 — 2023

US Based · Remote

  • Led the design and development of enterprise web applications, multi-vendor marketplaces, and CRM platforms using Node.js, React, Laravel, MySQL, and AWS.
  • Built scalable web storefronts, admin dashboards, REST APIs, and React Native applications for iOS and Android used in production environments.
  • Developed automation systems, custom CRMs, and client portals with integrations including HubSpot APIs, campaign analytics, and lead management workflows.
  • Engineered live-commerce video streaming features using LiveKit, WebRTC, and RTMP, enabling real-time customer engagement.
  • Optimized application performance through AWS EC2, Redis, CI/CD pipelines, Git workflows, and QA automation, improving deployment reliability and development efficiency.
  • Led distributed engineering teams, mentored developers, coordinated project delivery, and established software development best practices across remote teams.

Computer Operator to IT Director

2014 — 2018

Remote

  • Progressed from Computer Operator to IT Director over 4 years, owning IT operations, infrastructure, and enterprise systems.
  • Managed VMware vSphere virtualization, Windows & Linux servers, network security, and Juniper networking, ensuring reliable deployments, backups, and high availability.
  • Led and mentored IT teams, backed by VMware, Red Hat, Microsoft, Juniper, and EC-Council certifications.

Freelance Web Developer

2010 — 2013

Remote

  • Designed and developed custom websites, landing pages, and e-commerce solutions for clients across multiple industries.
  • Built responsive, SEO-friendly websites using WordPress, PHP, HTML, CSS, JavaScript, and modern web technologies.
  • Planned and executed SEO strategies, including on-page optimization, keyword research, technical SEO, and performance improvements.
  • Managed social media marketing campaigns across Facebook, Instagram, LinkedIn, and Google to increase brand awareness and lead generation.
  • Created graphic designs, branding assets, social media creatives, banners, and marketing materials using industry-standard design tools.
  • Automated lead capture, contact forms, email marketing, and customer follow-up workflows to improve client conversions.
  • Collaborated with international clients, delivering projects on time while providing website maintenance, optimization, and technical support.
Trusted Results

Engineering solutions that deliver measurable results.

No borrowed logos — just outcomes. Real metrics, recognized security research, and the industries I build for.

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Years Experience
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Platforms Delivered
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Production Services
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Production Containers
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SaaS Subscribers
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Monthly Recurring Revenue
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Uptime Focus
Enterprise
AI Solutions

Security Recognition

Credited for reporting valid security vulnerabilities to:

  • Apple
  • Microsoft
  • Google
  • SoundCloud

Vendor Certifications

Enterprise infrastructure, networking, and security credentials.

  • VMware
  • Microsoft
  • Red Hat
  • Juniper
  • EC-Council
  • Cisco

Industries I build for

AI Startups
SaaS Companies
Healthcare
Legal Tech
Marketing Agencies
Enterprise Businesses
E-Commerce
FinTech
Education
Manufacturing
Testimonials

Trusted by founders, teams, and operators.

Placeholder quotes — ready to swap in real client words as engagements complete.

“Uzma delivered a platform we thought would take a team a year. It shipped in a quarter and it hasn't gone down since.”
James Donovan
Founder, SaaS Startup
“The AI automation reclaimed dozens of hours a week for our team. It paid for itself in the first month.”
Sofia Marchetti
Head of Operations, Agency
“Rare to find someone equally strong in AI, product, and infrastructure. Uzma is all three in one hire.”
Daniel Whitmore
CTO, Enterprise
Contact

Let’s build something amazing together.

Whether you need an AI system shipped, infrastructure that scales, or automation that reclaims your team’s time — tell me the outcome you’re after and I’ll tell you the fastest way to get there.

Frequently asked

AI engineering, AI automation, full-stack development, DevOps and cloud infrastructure, CRM automation, SaaS development, enterprise software, and technical consulting — typically as a senior engineer or technical lead embedded with your team.

Production systems. I ship LLM applications on Claude and OpenAI — with agents, MCP integrations, and RAG — wired into real business systems and running on infrastructure I architect and operate.

Yes. I deliver end to end: product engineering in React/Next.js/Node.js/Python, plus DevOps and cloud — Docker, Kubernetes, Terraform, CI/CD, and self-managed Linux — so there are no handoffs or gaps.

HubSpot, Salesforce, and GoHighLevel, orchestrated with n8n, Make, and Zapier — unifying marketing, sales, and service into one automated, reportable system.

Fully remote, working with teams worldwide. Engagements start with a short consultation to scope the problem and the outcome.